Refund policy
Return & Refund Policy
Last updated: October 28, 2026
We know you've tried a lot of things already. We want trying Little Crocus to feel safe, so we made our guarantee simple.
Our 60-Day Calm Promise
Saffron takes time. Most parents notice a change after about two weeks, and for some children it takes longer. That's why your first order is covered for 60 days from delivery, even if the jars are opened or empty.
If you don't see a difference for your child, email us at hello@getlittlecrocus.com with your order number and the name on the order. You don't need to send anything back. We'll confirm your refund within 1–2 business days.
What the promise covers
- Your first order of Little Crocus, once per household.
- Every jar in that order (1, 3 or 5 jars), opened or not.
- Orders placed on our website only.
Subscription renewals are not covered by the 60-Day Calm Promise, but you can cancel your subscription at any time (see our Subscription Policy).
Forgot to cancel?
If a subscription renewal was charged in the last 7 days and hasn't shipped yet, email us and we'll cancel it and refund you in full.
Damaged, wrong or missing items
If a jar arrives damaged, or something is wrong or missing, email us within 30 days of delivery with a photo. We'll send a replacement or refund you, at no cost to you.
How refunds work
Approved refunds go back to your original payment method within 5 business days. Your bank may take a few extra days to show it.
Your consumer rights
This policy does not limit any rights you have under the consumer laws of your country, including UK consumer law and the Australian Consumer Law.
Questions? Email hello@getlittlecrocus.com. A real person replies within 24 hours.
