Shipping policy

Shipping Policy

Last updated: October 28, 2026

Where we ship

We ship to the United States, Canada, the United Kingdom and Australia.

Shipping cost

Free tracked shipping on every order and every subscription renewal.

Processing time

Orders are prepared and handed to the carrier within 1–3 business days.

Delivery time

Delivery usually takes 7–12 business days after shipping. These are estimates: carriers and customs can occasionally add a few days. Every order has a tracking number, sent by email as soon as your parcel ships.

Duties and taxes

Any duties or taxes collected at checkout are shown before you pay. Depending on your country, local customs may charge import duties or taxes on delivery that are not collected at checkout; these are the responsibility of the recipient.

Address errors

Please check your address at checkout. If you notice a mistake, email us within 12 hours of ordering and we'll fix it before your order ships.

Lost or delayed parcels

If your tracking hasn't moved for 7 days, or your parcel shows as delivered but you can't find it, email hello@getlittlecrocus.com. If the parcel is lost, we'll reship it or refund you.

Subscription deliveries

Each renewal ships automatically. To change your address before a renewal, update it in your account or email us.